- COVID-19 & Your Water Service (March 17, 2020)
- Information on Maintaining or Restoring Water Quality in Buildings with Low or No Use: Building and business closures for weeks or months reduce water usage, potentially leading to stagnant water inside building plumbing. New guidance from the EPA, Maintaining or Restoring Water Quality in Buildings with Low or No Use, describes steps that building owners, building managers, and businesses can take to maintain the water quality in their building while it is closed and unoccupied.
MAY 11, 2021: IMPORTANT NOTICE FOR ALL DHWD CUSTOMERS
- To Residential Customers
- If you have had an overdue charge beginning on or after March 7, 2020, the Town will not terminate or disconnect your service for non-payment thereof until the day when the COVID-19 state of emergency pursuant to New York State Executive Order 202 (“COVID-19 state of emergency”) is lifted or expires, or December 31, 2021, whichever date is earlier. You do not have to affirmatively contact the Town to avail yourself of this protection.
- If you are a residential customer and you have experienced a change in financial circumstances since March 7, 2020 due to the COVID-19 disaster emergency and wish to enter into a deferred payment agreement, please fill out the COVID-19 State Of Emergency Change In Financial Circumstances Self-Certification Form and submit to the Dix Hills Water District as set forth in the certification’s instructions. Following receipt of the signed certification, the Dix Hills Water District will contact you about the possibility of a deferred payment agreement.
- To Small Business Customers
- If you are a qualifying small business customer and have had an overdue charge beginning on or after March 7, 2020, the Town will not terminate or disconnect your service for non-payment thereof until the day when the COVID-19 state of emergency pursuant to New York State Executive Order 202 is lifted or expires, or December 31, 2021, whichever date is earlier. To qualify for this protection, you must first complete and submit the DHWD Small Business Self-Certification Form.
Dix Hills Water District
The Dix Hills Water District is a public water supply district, which supplies water to an area with a population of 41,000. The District is responsible for delivering high quality drinking water to approximately 8,400 homes and businesses in the Dix Hills section of the Town. The District maintains 17 supply wells, 3 water storage tanks, 5 emergency electrical generators, 3 specialized water treatment systems, 80 miles of water main, 1,265 fire hydrants and over 2,000 system valves.
Dix Hills Water District
683 Caledonia Road
Dix Hills, NY 11746
Superintendent John Hennessey